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    SAAS or On-Premise E-mail: Which is Best?

    in Messaging and Collaboration



    Article Rating:starstarstarstarstar / 7
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      Table of Contents:
    1. SAAS or On-Premise E-mail: Which is Best?
    2. On-Premise: Microsoft SBS 2008
    3. Hybrid: DirectPointe Small Office Solution Pro
    4. SAAS: Microsoft Exchange Hosted Services
    5. Bottom Line: Getting the Message Right

    To host or not to host, that is the question many solution providers are asking themselves when it comes to e-mail and collaboration packages. Find out which ones serve the customer best, while still preserving solution provider revenue.

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    SAAS or On-Premise E-mail: Which is Best? - On-Premise: Microsoft SBS 2008


    ( Page 2 of 5 )

    ON-PREMISE SOLUTION
    Microsoft Small Business Server 2008
    A premise-based solution is the old standby, which entails the customer purchasing a server, software and paying for the integration of the hardware and software. Premise-based solutions can include server appliances, traditional servers and a variety of software packages. In many cases, solution providers will turn to a package built around Microsoft’s Small Business Server and a traditional file server. More adventurous solution providers may select a Linux distribution for their network operating system, but may run into issues supporting some vertical market packages that may be needed for line-of-business applications.

    For many solution providers, a traditional approach seems to be the most straightforward way to introduce e-mail and collaboration into a small business. It’s hard to beat what Microsoft has to offer with Small Business Server 2008, a 64-bit network operating system that combines many Microsoft technologies to create a collaboration platform with offers a plethora of services aimed squarely at the small business. It’s worth noting that an SBS 2008-based network requires an upfront investment from the customer and there’s quite a bit of integration and setup needed to make it all work. Good news for a solution provider, but perhaps not the best of news for a customer.

    Here’s the costs for setting up a typical SBS network for a 10-user environment.

     Basic File Server                        

     $2,500

     SBS 2008 Standard Edition (with 5 users) 

     $1,089

     SBS 2008 CAL Suite 5 pack               

     $385

     Data Backup Solution (Drive & Software) 

     $1,200

     Network AntiVirus/AntiSpam   

     $800

     Installation and Setup ($90/Hr)

     $1,800

     Maintenance & Support (3 Years)

     $6,480

    With an on premise solution with three-year service expectancy works out to $14,254, with a solution provider seeing a gross profit of roughly $8,800 over three years. For the customer, the cost works out to about $40 per user per month.

    Of course, with a premise-based solution such as this, solution providers can expect to profit from add-on sales and customers will most likely need additional support, training and will want to integrate other products over time. A solution provider can expect to realize more profits over time as a relationship is built with the customer.



     
     
    >>> More Messaging and Collaboration Articles          >>> More By Frank Ohlhorst
     


     



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