Diversified industrial manufacturer Eaton Corp. is collaborating with Level
Platforms, a specialist in remote monitoring and management software, to bring
real-time remote monitoring and management of Eaton's uninterruptible power
supplies to resellers, solution providers and managed service providers.
The new Level Platforms offerings include three comprehensive policy modules
that monitor the Eaton UPS units for
numerous functions, including temperature and humidity levels, battery charging
and test faults, battery use status, voltage issues and proactive alerts for
advanced battery replacements.
Level Platforms works directly with its vendors to help develop the potential
for best practices in product monitoring and joint channel marketing. Eaton and
Level Platforms worked closely throughout the integration process to determine
which collection of events should be monitored and assisted in the development
of the policy modules, according to a company release.
"UPS monitoring and management are important services for MSPs [managed
service providers] as any failure here could have negative results," Level
Platforms CEO Peter Sandiford, said, adding that the most rigorous redundancy
in servers, storage and networking means nothing if there is a loss of power.
"Our collaboration with Eaton will allow MSPs to add a new high-value
offering to their customers."
In addition, Eaton announced its collaboration with N-able Technologies, a
provider of remote network and systems management software, to bring MSPs
real-time monitoring of Eaton's UPS platform. As part of the integration,
N-able's partners are now able to monitor and manage their Eaton UPSs,
including key metrics such as remaining battery runtime, battery charge level,
battery overload notifications, and the date the battery was last replaced, as
well as input line errors and ambient temperature and humidity.
"Having the capability to easily monitor and manage the power and cooling
solutions within a client's network remotely is a tremendous value for our MSP
partners," said Chris Reid, a product analyst at N-able Technologies.
"Power and cooling represent lifelines for IT networks, and giving
N-central users the insight into how those components of the network are
performing is something we're very excited to bring to market."
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