Managed Services - Channel Insider
Empowering the next generation Channel
 

Bull’s Eye Awards
Nominations Open for Channel Insider 2009 Bull’s Eye Awards
Nominations are now open for the Channel Insider 2009 Bull’s Eye Awards, which recognize excellence in customer service, technology prowess, business acumen, channel leadership, communications and community building, and innovation among vendors, solution providers, distributors and channel services companies.



Sponsored Links
  • Control VM Sprawl, What You Don’t Know Can Hurt You
  • FREE Sophos Encryption Tool: Encrypt, compress and share files easily
  • LSI 6Gb/s Portfolio Expands to Include SATA+SAS HBAs
  • Reduce the cost of managing your mobile workers.
  • Find out 7 Ways to Drive Data Center Efficiency
  • SonicWALL breaks through network and email gridlock
  • Save up to 40% on calling costs with Avaya Aura™



  •  

    CORRECTED: ConnectWise Acquires PSA Assets from CoreConnex

    in Managed Services


    Article Rating:starstarstarstarstar / 2
    Article Views: 1687

    Rate This Article:
    Add This Article To:
    CoreConnex was looking to get out of the professional services automation market to spend more time focusing on its financial analytics dashboard.

    CORRECTION: The following story has been corrected.

    An article in Channel Insider erroneously characterized a new partnership between CoreConnex and channel consulting firm Service Leadership. The terms of the deal are that Service Leadership will provide summary, aggregate benchmark information to CoreConnex to use as the best in class indicators in CoreConnex financial dashboard. No database names will be shared.

     ConnectWise on Tuesday acquired the professional services automation (PSA) assets of competitor CoreConnex in a multifaceted deal that further consolidates the crowded PSA software market. CoreConnex has notified all of its PSA customers of the change, according to CEO Frank Coker, who described sharing the news as evoking a “twinge of sorrow.” But, he added, “We do know this is a good step to move in this direction and that it is important for us to focus on broader need in the market."
     
    That "broader need" concerns CoreConnex’s Corelytics financial analytics dashboard, on which the company will place the entirety of its development efforts going forward. Additionally, as part of today’s deal, ConnectWise announced that it will be licensing Corelytics and make it available to its partners as part of its overall services platform.

    Resource Library:
    “The Corelytics product is badly needed in this market,” ConnectWise COO Santo Cannone told Channel Insider. “We won’t be the only PSA provider to use the dashboard, but we will integrate and customize it to make it unique to our guys.”

    For its part, CoreConnex has been looking to get out of the PSA business, specifically to focus more on the dashboard, which is aimed at helping managed services and other IT providers run their businesses with more insight into their finances and competitive position in the market, Coker said.

    “What we are experiencing as we work with the [solution provider] market is that most of these guys are making progress in operations management side of the house, but for many it’s still a mystery on the financial side,” Coker said. “One of the issues they have is not only understanding line of business and profitability, but also understanding their comparability to others in the market.”

    The PSA market sports a host of players, including AutoTask and TigerPaw. AutoTask, the No. 2 player in the space, also licenses Corelytics from CoreConnex and, according to CEO Bob Godgart, originally approached the company about doing the same deal announced today—in effect, to buy CoreConnex’s PSA business.

    “After we looked at the opportunity, we had first right of refusal and turned down an offer to buy their very, very small number of customers as the legal paperwork and due diligence on the deal might cost as much as the transaction,” GodGart told Channel Insider.

    The financial terms of today’s deal were not disclosed.






    Discuss ConnectWise Acquires PSA Assets from CoreConnex
     
    >>> Be the FIRST to comment on this article!
     

     
     
    >>> More Managed Services Articles          >>> More By Carolyn April
     



     


    [ci] feeds
    XML
    Add Channel News, Product Reviews, Trends and Analysis to your RSS newsreader or My Yahoo!


    HTML PLAIN TEXT

    Keep on top of news for VARs and Resellers with CI's Weekly Newsletter and Alerts.

     


    CHANNEL RESOURCE CENTER
     
     
    Enterprise Mobility Zone
    The Enterprise Mobility Zone (EMZ) blog is a tool designed to help senior IT executives discuss, create and deploy next-generation mobile strategies in their organizations.
    Go beyond yesterday's tactical approach to mobility!
     
    Build A More Efficient Data Center
    Demands are growing but budgets are not. Solve your pressing IT issues using the resources you already have. Determine which technologies can help you drive efficiencies and how they are applied. Gain a quick ROI on new initiatives
    Find out how
    Let Enterprise TechBrief do the work for you. Aggregated content, tech news, product reviews, vendor updates, how-to’s—all you need to boost your efficiencies and cut costs, all from one place.
    enterprisetechbrief.com