Channel Insider - IBM
 
 

Tech Data's IBM One Team Brings Together Support Units, VARs


Article Rating:starstarstarstarstar / 0

Rate This Article:
Add This Article To:
The distributor's new team will unite sales representatives, product specialists and systems engineers to encourage cross-selling and help VARs provide IBM solutions.

Distributor Tech Data has launched IBM One Team, a single point of contact for its IBM units and VARs, to encourage cross-selling and higher attach rates across the IBM portfolio, Tech Data officials announced the week of May 15.

IBM One Team will aggregate all Tech Data's IBM sales, marketing and technical support under one umbrella to drive more product into the solution, said Pete Peterson, Tech Data's vice president of Systems Product Marketing, in Clearwater, Fla.

The team is made up of dedicated sales representatives, product specialists and systems engineers cross-trained to sell and support IBM's hardware, software and services, to help VARs fulfill end-to-end IBM solutions and not just move product, Peterson said.

"Our business is about attach rates," Peterson said. "We succeed by building more product into the solution."

Cisco has plans to leverage Tech Data's support and third-party application relations to take SAN (storage area network) technology to market. Click here to read more.

Currently the organization has product champions, but they represent the interests of particular products, Peterson said.

IBM aims blade servers at SMBs (small and midsize businesses.) Read more here.

"These guys go out on a storage call, but they're not thinking about the server opportunity or the software opportunity involved," he said. "Broader knowledge of the product portfolio across the staff will encourage entangling solutions whenever possible."

"It's not our job to create demand for the products," he said, "but to create a connection between the manufacturer and the opportunity."

The move marks a step up for the distributor to more solution-driven strategies, Peterson said.



Discuss Tech Data's IBM One Team Brings Together Support Units, VARs
 
>>> Be the FIRST to comment on this article!
 

 
 
>>> More IBM Articles          >>> More By John Hazard
 


 
Commentary


Vizard: The Great Certification Circus

Certifications are one of the few tools they think they can rely on to determine which partners should be in their gold or silver programs while the rest of the channel pretty much gets treated as the great unwashed mass.

CHANNEL DEEP DIVES
CareersLinux and Unix
Computer NetworkingPrinters
SecuritySMB Partner
StorageSurveys
Solution BuilderMessaging/Collaboration
Dell ResellersMicrosoft Partners

SIGN UP FOR CHANNEL INSIDER NEWSLETTERS
Reliable, timely information on the business of technology. Sign up now.


 

 
CHANNEL RESOURCE CENTER

CA IT Management Exchange provides information on IT governance, business service management and security management, with an emphasis on educating CIOs and other IT leaders on how to use a portfolio of services to maximize business value Find the latest news, and tools at this comprehensive performance information hub. Visit Now >>
Learn more about digital infrastructure with latest news, information and resources on security (SMTP authentication, spam, phishing), communications (VoIP, mobile commerce, real-time web), and internet services (DNS, RFID, DRM tools).  
Visit Now >>
HP is an innovator when it comes to energy efficient storage solutions. Learn how HP can help cut costs and deliver effective results for your business. Visit the HP Storage Room today to access the latest white papers and features. Visit Now >>