Commentary - Channel Insider
Empowering the next generation Channel
 

Bull’s Eye Awards
Nominations Open for Channel Insider 2009 Bull’s Eye Awards
Nominations are now open for the Channel Insider 2009 Bull’s Eye Awards, which recognize excellence in customer service, technology prowess, business acumen, channel leadership, communications and community building, and innovation among vendors, solution providers, distributors and channel services companies.



Sponsored Links
  • Control VM Sprawl, What You Don’t Know Can Hurt You
  • FREE Sophos Encryption Tool: Encrypt, compress and share files easily
  • LSI 6Gb/s Portfolio Expands to Include SATA+SAS HBAs
  • Reduce the cost of managing your mobile workers.
  • Find out 7 Ways to Drive Data Center Efficiency
  • SonicWALL breaks through network and email gridlock
  • Save up to 40% on calling costs with Avaya Aura™



  •  

    A Failure to Communicate

    in Commentary


    Article Rating:starstarstarstarstar / 0
    Article Views: 1362

    Rate This Article:
    Add This Article To:
    Opinion: Vendors' attempts to prevent abuse of their channel programs have created a lot of administrative overhead that chokes the life out of the programs.

    As we head into the second half of 2006 it seems an appropriate time to reassess how solution providers are feeling about their business, especially given that the second quarter offered a pretty tough selling environment.

    A survey of over 1,000 solution providers conducted by CompTIA, an association for solution providers that is hosting its Breakaway event the week of July 31, found that the highest number of the solution providers—46 percent—are reporting their companies saw modest income and revenue growth and that 51 percent of those surveyed said they expect this level of modest growth to continue for the next 12 months.

    In contrast, 20 percent said they saw significant growth, while 27 percent said they expected to see significant growth in the next 12 months.

    Resource Library:
    Another 34 percent said business was either flat to down, while 22 percent said they expected this trend to continue for the next 12 months.

    Overall, that paints a pretty solid case for optimism going forward. In fact, 47 percent of those surveyed said they have increased new customer acquisition activities in the past 12 months and 43 percent said they have expanded into new markets.

    Looking forward to the next 12 months, 53 percent said they plan to expand into new markets while 48 percent said they would increase new customer acquisition activities.

    Given the fact that vendors are always lecturing solution providers about increasing demand generation, these numbers are all positive signs.

    But within the survey, there are some other telling numbers that vendors should pay attention to if they want to maintain any semblance of credibility when it comes to demand generation.

    When asked about what partner programs they participate in, 50 percent said they participate in seminars and 51 percent said they use vendor portal sites.

    But here's where the numbers start to drop off the cliff. Only 43 percent said they participate in rebate programs; Forty-two percent said they sign up for incentive programs; Thirty-seven percent make use of lead generation programs; Thirty-two percent make use of market development funds; and twenty-seven percent use co-op dollars.

    Turning those numbers on their head would suggest that 57 percent don't participate in rebate programs, and 58 percent don't sign up for incentive programs. Also, 63 percent don't make use of lead generation programs, 68 percent don't use MDF dollars and 73 percent don't make use of co-op dollars.

    Given the fact that these types of programs are the heart and soul of most channel programs, this would suggest that there is a major disconnect in the channel between vendors and solution providers.

    Assuming that most vendors actually want solution providers to fully participate in their programs, these numbers suggest that most solution providers are finding that vendor channel programs are either too dense to fathom or too laborious to deal with.

    In fact, when you get right down to it, most vendors have managed to create overly complicated programs that hide the real value they are trying to bring to solution providers.

    Most of this has happened because of the administrative overhead that has been created to make sure channel programs are not abused, but doing so only serves to choke the life out of the program.

    At the end of the day, all any solution provider wants is a vendor that is easy to do business with at a reasonable margin. Anything vendors add on top of that equation ultimately detracts from the real value proposition of the channel.



    Discuss A Failure to Communicate
     
    >>> Be the FIRST to comment on this article!
     

     
     
    >>> More Commentary Articles          >>> More By Michael Vizard
     


     


    [ci] feeds
    XML
    Add Channel News, Product Reviews, Trends and Analysis to your RSS newsreader or My Yahoo!


    HTML PLAIN TEXT

    Keep on top of news for VARs and Resellers with CI's Weekly Newsletter and Alerts.

     


    CHANNEL RESOURCE CENTER
     
     
    Enterprise Mobility Zone
    The Enterprise Mobility Zone (EMZ) blog is a tool designed to help senior IT executives discuss, create and deploy next-generation mobile strategies in their organizations.
    Go beyond yesterday's tactical approach to mobility!
     
    Build A More Efficient Data Center
    Demands are growing but budgets are not. Solve your pressing IT issues using the resources you already have. Determine which technologies can help you drive efficiencies and how they are applied. Gain a quick ROI on new initiatives
    Find out how
    Let Enterprise TechBrief do the work for you. Aggregated content, tech news, product reviews, vendor updates, how-to’s—all you need to boost your efficiencies and cut costs, all from one place.
    enterprisetechbrief.com