Citrix Goes Exclusive with Ingram Micro in North America The company is dumping its other distributors in North America -- Avnet, Alternative Technology and Tech Data. Ingram Micro CEO: SMB Caution Tempers Q3 Forecast Greg Spierkel told Channel Insider PCs and servers remain a bright spot in a cloudy economic environment that is causing many SMBs to put off purchases. Out of Conflict, Opportunity Opinion: Brocade s planned Foundry acquisition may look bad for the channel, but is it? Six Money Mistakes Most Solution Providers Make Slide Show: See where your peers are falling short in financial planning, and learn how to avoid these common fiscal errors. Amazon S3 Outage Shows Cloud Computing's Weakness Blog: Amazon's S3 cloud storage service went down for the second time this year on Sunday morning, disrupting a multitude of applications hosted by the company. Airline Fares Killing Profits? Telepresence for Every Budget Slide Show: If high travel and energy costs have your customers holding off on IT purchases, it s time to sell them on telepresence, an immersive form of video conferencing that could save them money in the long run. Study: Automation the Answer for MSPs News: To see real growth, MSPs need to invest in automation technology, such as monitoring and management, and standardize their processes, research shows. E-Mail Marketing Can Bring Incredible Bang for the Buck News: IMN's e-communications platform is driving hundreds of thousands of dollars in sales for SAP partners—some from customer leads that were years old. Despite Economy, IT Employment Soars Opinion: June brought an all-time high for employment in IT, which has some of the most recession-proof jobs in the market. Get Your Resume Ready: IT Jobs Aplenty Blog: The outlook for hiring in the second half of 2008 is positive, and the skills shortage persists.